MTV Commercial

It's an MTV Commercial in Holland (Think it's in other countries too)

You see a Girl, with black hair. Only lyrics I can remember of is: Everybody cries and i thougt everybody watch (or watches) is in it too... dunno that for sure. Saw the commercial today and it's not R.E.M. - Everybody Hurts

Help me please

P.S. There is an guitar in it

I haven't seen this promo, but Alicia Keys - The Thing About Love has the phrase 'Everybody cries' in it.