HI! let me know if i'm doing this wrong feel free to move my post if needed!

I was at macy's today and heard this amazing song by a male singer, his voice was operatic and beautiful, he sings kind of in falsetto, there were harps in the song. Maybe it was a European artist I don't know. I went to the cash register (lol) and asked the girl working there, she turned on her phone and tried to use an app to find it she couldn't find it! I have to know it was so beautiful! on a side note I had no clue what he was saying couldn't make it out.

thanks yall!