How can RPA (Robotic Process Automation) change collaboration within teams?

Our bot started distributing tickets between departments. Before, everything used to get stuck: emails got lost, someone sent them to the wrong place. Now, requests automatically go where they need to go, and the speed of task transfer has really increased.
Have you ever had a bot save routine tasks from getting stuck between people?

In marketing, we used to spend a lot of time every Monday on CRM reports. I found an article on https://www.mostlyblogging.com/tools-for-rpa/
about various RPA services and decided to try Power Automate. Now the bot collects the figures itself and sends a ready-made presentation. This frees up several hours each week and reduces errors. Previously, we had to check every detail manually, but now we can focus on what is truly important—analysis and new ideas.

We have automated invoice processing in our finance department. Previously, everything was held up by checks, but now a bot verifies the data and sends reminders to the relevant people. There are almost no errors, and even vacations no longer interfere with the process. The team's workload has really been reduced.